Dream Dwellings

Privacy Policy

Privacy Policy

Introduction

At https://close-brothers-motor-finance-claim.dreamdwellings.net, we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and security of your information when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which your data is processed when:

  1. You use our applications and services as an authorized user, granting us access to specific information for account management.
  2. You visit our websites linked to this Privacy Policy, enabling us to track your interactions and preferences.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes user IDs, passwords (hashed and salted), and account settings preferences.
  2. Payment Information: Credit card details, billing addresses, and payment transaction records.
  3. Financial Information: Details related to your financial transactions with us, such as loan amounts, interest rates, and repayment histories.
  4. Purchase Information: Items purchased from our platform, quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs for tracking user behavior on our apps.
  6. Location Data: Geographic coordinates and location-based services data when you use our applications or visit our websites.
  7. Feedback: User-provided comments, reviews, and survey responses to enhance our services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these services.
  9. Product Information: Details about products viewed, searched for, or purchased on our platform.

We collect this data through various means: user forms, account creation processes, online interactions, cookies, and third-party partnerships.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our apps. We employ cookies to enhance user experience and gather analytics. Our cookie policy categorizes them as:

  1. Strictly Necessary: Essential for website functionality, such as maintaining user sessions.
  2. Preference: Remembering user preferences, like language settings.
  3. Analytics: Tracking website usage to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal compliance and regulatory requirements. Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Access controls and employee training on data protection best practices

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If we learn that we have collected such information, we will take immediate steps to delete it from our systems.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Have your data erased under certain circumstances.
  • Restriction: Limit the use of your data in specific situations.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your rights without negative treatment.

To exercise these rights or seek further information, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about your data protection and privacy rights.

Contact Information

For any inquiries related to this Privacy Policy, data-related requests, or unsubscribe queries, please contact us:

Email: [email protected]
Address: Close Brothers Motor Finance Claim Team, [Provide Address]

We value your trust in our company and are committed to maintaining the security and privacy of your personal information.